What To Do If Your Merch Amazon Account Got Closed/Suspended/Tiered Down?

When you have issues such as account closure & tier down to Amazon Merch. You can start to send message to Amazon. Today Sonny will share with you how.

Instruction How To Send Email To Amazon

Step 1: Click “Resources”on the Menu bar

Step 2: Click “Contact Us”

Step 3: Click “Submit Your Question”.

Step 4: Choose “Subject” & Write A Message

You can send to each “Subject” to have more change to meet more officer. Each department, send after each 48 hours.

For example:

How to write message?

You can write shortly, write honest. You can use ChatGPT to write it formal and professional.

Promt to compose a message to send to Amazon when your account close: [My Amazon Merch account is Close. please help me to write an message about 300 words to tell Amazon to take a look my account. This is just a misunderstanding. [Share the name on account, address].

Promt to compose a message to send to Amazon when your account close: [My Amazon Merch account is Close. please help me to write an message about 300 words. to tell Amazon to take a look my account. This is just a misunderstanding. [Share the name on account, address]. [If you have in your mind what you have violate, do not hide. Just share and tell them will not violate again].

Promt to compose a message to send to Amazon when your account tier down: [My Amazon Merch account is Tier Down. please help me to write an message about 300 words. to tell Amazon to take a look my account. This is just a misunderstanding. [Share the name on account, address]. [How many design have you uploaded]. [The reason you not upload much design such as sickness,…].[Promise to be active and upload high quality design]

Template to compose email for case close account:

Subject: Appeal for Account Reinstatement – [Your Account Name]

Dear Amazon Merch Team,

I hope this message finds you well. My name is [Account Name], and my Amazon Merch account, registered under [Account Email Address], was recently closed. I am writing to formally appeal this decision and request a review of my account.

I believe the account closure is a misunderstanding. I understand the importance of adhering to Amazon’s guidelines and policies and want to address any issues that may have led to this action.

After reviewing the details, I believe the closure might be related to [briefly explain the issue, if known; for example: “a design I uploaded that may have unintentionally violated content guidelines”]. I apologize for any oversight on my part. I assure you that it was not my intention to violate any rules, and I have taken steps to ensure this does not happen again.

Here are my account details:

• Account Name: [Your Account Name]
• Email Address: [Account Email Address]
• Address: [Account Address]

I have been a dedicated and responsible member of the Amazon Merch community, and I value the opportunity to contribute positively to the platform. I am committed to strictly following all guidelines and ensuring that all my future submissions meet Amazon’s standards.

I kindly request that you review my account and consider reinstating it. I am more than willing to provide any additional information or clarification you may need to resolve this matter.

Thank you for your time and consideration. I look forward to your positive response.

Sincerely,

[Full Name Of Account]

Template to compose email for case tier down:

Subject: Appeal for Tier Restoration – [Your Account Name]

Dear Amazon Merch Team,

I hope this message finds you well. My name is [Account Name], and my Amazon Merch account, registered under [Account Email Address], has recently been tiered down. I am writing to formally appeal this decision and request a review of my account.

I believe the tier reduction is a misunderstanding. I understand the importance of maintaining a high level of activity and quality on the platform and want to address any issues that may have led to this action.

Here are my account details:

• Account Name: [Your Account Name]
• Email Address: [Account Email Address]
• Address: [Account Address]

To date, I have uploaded [Number of Designs] designs. I acknowledge that my recent activity may not have met the expected levels. This was due to [briefly explain the reason, such as illness, personal issues, etc.; for example: “a period of illness that affected my ability to create and upload new designs”].

Despite this setback, I am now in a position to be more active and dedicated to contributing high-quality designs to the Amazon Merch community. I am committed to adhering to Amazon’s guidelines and ensuring that all future submissions meet the platform’s standards.

I kindly request that you review my account and consider restoring my previous tier. I am eager to actively participate and enhance my portfolio with high-quality designs.

Thank you for your time and consideration. I look forward to your positive response.

Sincerely,

[Account Name]